Guides

How to Deactivate a Profile

Here’s everything you need to know about how to deactivate and reactivate your KIQI profile.

Deactivating your profile is a temporary action. 

If you’d like to permanently Delete your account see this guide or reach out to our support team.

  1. Once signed in, tap “settings” and scroll to the bottom of the page.  
  2. Tap Deactivate Profile and select the profile(s) you want to deactivate.

What next?

Once your profile has been deactivated the following will occur:

  • Your profile will be hidden from other users.
  • Your membership / subscription (if applicable) will be cancelled, and no partial refunds will be issued.
  • Your scheduled content will be cancelled (set to Draft).
  • You will no longer be able to access your profile (unless you decide to reactivate it).
  • Your profile will stay deactivated indefinitely (unless you decide to reactivate it).